We’re spending more time online as a result of the coronavirus outbreak. Figures show that social media usage rose by 21% in March – and it’s fair to assume the trend has continued, or even increased, across April as we all adjust to life under lockdown. This presents...
Some companies make the mistake of treating social media as a one-way street. You know the type – they tweet the same messages over and over again, pollute your Facebook news feed with hard-sell guff, and almost never engage with followers. Are you doing enough to...